Your questions answered.

PrEP (Pre-Exposure Prophylaxis) is a daily pill or routine injection that helps prevent HIV infection. When taken as directed, it is up to 99% effective.

PrEP is recommended for anyone who wants extra protection against HIV. You may be a good candidate if you have a partner living with HIV, have multiple sexual partners, or share needles for injection drug use. PrEP is also especially important for groups facing higher rates of HIV, including gay and bisexual men (any race), women of color, and transgender women (any race).

Yes. An HIV test is required before starting PrEP to confirm you are HIV-negative. Regular follow-up testing is also required while taking PrEP. Your patient navigator will help you to make this process easy and seamless.

Getting on PrEP is easy. Click on the get started button and our care team will handle everything for you.

Absolutely. Your information is protected under HIPAA and applicable privacy laws. We use secure telehealth systems and discreet delivery so your care stays private.

90% of patients pay $0. Most insurance plans and assistance programs cover PrEP. PrEPConnect also partners with local non-profit organizations to provide financial assistance programs and help minimize out-of-pocket expenses. In many cases, the cost of testing, prevention, and medication is fully covered, meaning there is no cost to the patient.

You can book your appointment online at any time by clicking Get Started. Our telehealth platform makes it fast, discreet, and easy to schedule.

We provide ongoing support: regular HIV testing, medication refills or injection scheduling, and check-ins with your care team so you can stay protected with confidence.

Most people tolerate PrEP well. Some may experience mild, temporary effects (e.g., nausea or headache) that typically resolve. Your provider will review benefits, risks, and monitoring with you.

Missing an occasional pill usually doesn’t erase protection, but take it as soon as you remember and return to your schedule. If you miss an injection appointment, contact us quickly to reschedule—staying on schedule keeps protection consistent.

Yes. Women can use PrEP (including daily oral options); your provider will help choose the right medication. We’re working to close access gaps because women make up over 19% of new HIV diagnoses, yet only 5% of PrEP users.